CRM Pipeline
Leads, sticky-routing, missed-call dedup, tags, sources.
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Operational CRM · Umrah + Hajj live
One order for the entire
Umrah operation.
Tartib closes the pilgrim journey from the first call to return from Makkah: pipeline, departure series, hotels, Nusuk visa, rituals, documents, finance — in one window. Replaces amoCRM + Excel + WhatsApp + telephony with one platform.
3+ merchants in production
600+ calls / day live
16+ operators
9-stage pipeline
Problem
Umrah tour operators live in a zoo of tools.
amoCRM has no idea what mandub or nusuk_visa is. Excel breaks at pilgrim #500. WhatsApp loses voice notes. Telephony doesn't record conversations. Conversion leaks between them.
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Pilgrim data in 4 different places
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No call recording or operator oversight
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Excel can't do multi-tenant or roles
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Workflow changes every Hajj/Umrah season — and the CRM is hard-coded
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WhatsApp threads aren't tied to deals
amoCRM
Excel.xlsx
WhatsApp
PBX
Notebook
Bitrix24
Google Sheets
1C
Telegram
Solution
Tartib — what amoCRM can't do.
01
Domain-native for Umrah
mandub, ritual_type, nusuk_visa, accommodation_makkah / madinah, package_with_flight — first-class DB schema, not custom fields. amoCRM takes six months of customization just to get here.
mandub
nusuk_visa
ritual_type
accommodation
02
Workflow Engine
BPMN-style YAML per merchant. Change your pipeline without a code release. Ajva's 9-stage pipeline is config, not development.
YAML config
per-merchant
no-deploy
03
AI Call Intelligence
Asterisk → Whisper transcription → GPT sentiment / topics / action items. Daily Telegram digest to the director. Russian, Uzbek, Arabic.
Whisper
GPT-4o-mini
Daily Telegram
04
Desktop Monitoring Agent
Electron agent on the operator's machine: screenshots, webcam, active window, system info every 30 seconds. Neither amoCRM nor Bitrix24 reach in there.
Electron
Win / macOS / Linux
Real-time
7 modules in production
Seven modules. One platform.
Each module is production-ready, ships solo or bundled. Tartib is designed so an operator starts with CRM and adds the rest as it grows.
Tour Builder
Mandub, Nusuk visa, accommodation, departure series, Makkah and Madinah hotels.
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Asterisk PBX
Call recording, AMI events, AI quality score, multi-tenant contexts.
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Documents
Passports, visas, vouchers, contracts. PDF generation in any language.
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Finance & commissions
Payments, agent fees, multi-currency (UZS, USD, SAR, RUB).
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Workflow Engine
BPMN YAML per merchant. Change processes without a deploy.
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Desktop Agent
Electron operator monitoring: screenshots, webcam, active window.
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Risal AI · soon
Instagram / WhatsApp leads via HMAC webhook. Auto-routing into CRM.
Roadmap Q3 2026
Production traction
Already running on live traffic.
600+
calls / day
on the largest merchant · Ajva Umrah, last 24 hours
3
production merchants
Ajva Umrah · Musaffo Turizm · Ziyarago Travel
16
operators
running Tartib + Desktop Agent in parallel
11
desktop agent iterations
battle-tested in production, ready for Apple / MS signing
Testimonial
“One lead used to be handled in 5 places. Now — one window. We save 300 operator hours a month.”
Pricing
From solo agency to a network of 50 operators.
Every plan includes Asterisk PBX, AI call analysis, and Desktop Agent. They differ by operator count, merchant slots, and SLA.
Lite
$49 /mo
Up to 5 operators. Core CRM + PBX. Self-service onboarding.
- CRM Pipeline
- Asterisk PBX (1 trunk)
- Documents (PDF)
- 5 GB call records
Pro
$299 /mo
5–20 operators. Workflow Engine + AI Call Intelligence.
- Everything in Lite +
- Workflow Engine (YAML)
- AI call analysis
- 50 GB call records
Business
$999 /mo
20–50 operators. Desktop Agent + Daily Reports + priority support.
- Everything in Pro +
- Desktop Monitoring Agent
- Daily Telegram digest
- 200 GB · 4h SLA
Enterprise
$2 999 /mo
Multi-branch, 1h SLA, on-prem optional. COGS ~$105, margin ~96.5%.
- Everything in Business +
- Multi-branch / multi-tenant
- 1h SLA · on-prem
- Dedicated CSM
FAQ
Frequent questions.
How is Tartib different from amoCRM with custom fields?
Tartib is domain-native for Umrah: mandub, ritual_type, nusuk_visa, accommodation in Makkah / Madinah — first-class in the DB schema, not custom fields. amoCRM needs six months of customization and still doesn't cover the pilgrimage specifics (multi-tenant PBX, AI call analysis, Workflow Engine).
How much does data migration from our current CRM cost?
Base migration (contacts + deals + call history) is included in onboarding for the Business and Enterprise plans. For Lite / Pro — a separate service starting at $500 depending on data volume and source system.
Can I use our own Asterisk PBX?
Yes. Tartib integrates with any Asterisk via AMI. FreePBX, Issabel, and cloud providers (Beeline Cloud PBX, MOBI, UnicellPBX) are supported too. If you don't have a PBX — we'll stand up a multi-tenant Asterisk on our infra.
Is AI call analysis available in Uzbek and Arabic?
Yes. Whisper transcription works in Russian, Uzbek (Latin and Cyrillic), Arabic, English. The AI analysis (sentiment, topics, action items) and Telegram reports are available in all four languages.
What about GDPR / 152-FZ / Uzbekistan's personal data law?
Tartib is compliant with the UZ Personal Data Law No. 547-IV. A DPA for EU merchants is available on request. Hosting — isolated tenants in KSA and UZ data centers, no cross-border replication.
How long does new-team onboarding take?
Base onboarding — 1 week (merchant setup, pilgrim import, pipeline config). Full adaptation to the operator's workflow — 2–4 weeks with a Customer Success manager. Operator training — 2 hours.
What if the internet drops — do we lose data?
The Desktop Monitoring Agent works offline with a local buffer and syncs on reconnect. The pilgrim mobile app is offline-first for documents. The Asterisk PBX is independent of the Tartib server: calls keep flowing and recording.